Family Emergency Response
Out of an abundance of caution and in an effort to practice social distancing, the Fleet & Family Support Center is closed, and the staff are working remotely.
Please call 301-342-4911 for more information and assistance. For emergencies, please call the Command Duty Office at 301-342-1095.
Disaster affects hundreds of thousands of people every year. It may happen at your local Navy installation. It may happen to you. Family Emergency Response is the quick response provided to commands, personnel and families when they are faced with crisis situations such as natural or manmade disasters, loss of life, disaster evacuation or war. In the midst or aftermath of an incident, FFSC team members strive to provide the following based on the event:
- Setting up a 24-hour Emergency Family Assistance Center, if needed
- Manning the Assistance Center with Fleet & Family Support staff and other agency staff, as needed
- Crisis intervention
- Information and referrals
- Work towards restoring mission readiness
Are you and your family ready for an emergency?
Whether you’re part of the general Navy community, the Navy’s emergency management team, or a potential partner in disaster response and recovery, you have a role in planning for emergencies -- preparedness is your duty.
Please explore Ready Navy to find information and tools to help you and your family prepare for emergency situations that could arise any time without warning.
Be Ready Navy!
Are you ready for an emergency? Emergency kits will help you and your family to respond to an emergency quickly and will be useful whether you have to shelter in place or evacuate. Kits should include enough supplies for at least three days. Have kits on hand before the crisis occurs because emergencies may happen with little or no warning, you may need to evacuate quickly and may not have time to gather or shop for supplies. Revise your kit to reflect your family's needs, pets, the season and the situation. It is recommended to have a kit at home and also portable kits in your car and/or at work. Watch this video and print the checklist to develop a basic emergency kit.
Navy Family Accountability and Assessment System (NFAAS)
Navy Family Accountability and Assessment System standardizes a method for the Navy to account, manage and monitor the recovery process for personnel and their families affected and/or scattered by a wide-spread catastrophic event. NFAAS provides valuable information to all levels of the Navy chain of command, allowing commanders to make strategic decisions which facilitate a return to stability.
NFAAS allows Navy Personnel to do the following:
- Report Accounting Status
- Update Contact/Location information
- View Reference Information
- Complete a Needs Assessment Survey